Refund policy
MANGLANI Parfums – Return & Exchange Policy
At MANGLANI Parfums, we take great pride in offering authentic, high-quality fragrances. Due to the personal nature of our products and for hygiene, safety, and quality assurance reasons, all sales are final.
Returns & Exchanges
We do not accept returns, exchanges, or cancellations once an order has been placed. Please review your order carefully before completing your purchase.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 48 hours of delivery at manglaniparfums@gmail.com Include:
- Your order number
- Photos of the item and packaging
- A brief description of the issue
We will review the claim and, if approved, will provide a replacement or another appropriate resolution at our discretion.
Lost or Stolen Packages
MANGLANI Parfums is not responsible for packages that are marked as delivered by the shipping carrier. If your package is lost or stolen after delivery, please contact the shipping carrier directly to file a claim.
Refused or Undeliverable Packages
Orders returned to us due to an incorrect shipping address provided by the customer, refusal of delivery, or failure to collect the package are not eligible for a refund. Reshipping fees may apply if you request the order to be sent again.
Questions
If you have any questions before placing your order, please contact our customer support team. We're happy to help you choose the perfect fragrance before you purchase.
By placing an order with MANGLANI Parfums, you acknowledge that you have read and agreed to this Return & Exchange Policy.